When you visit or shop at Arb Digital, we collect certain information to process your orders, improve your experience, and provide customer support. Our Arb Digital privacy policy is transparent about exactly what we collect and why.

1.1 Information You Provide Directly

• Account Information: Name, email address, and password when you create an account
• Order Information: Billing address, shipping address, phone number, and order details
• Payment Information: Credit/debit card details or PayPal information — processed securely through Stripe or PayPal (we do not store card details on our servers)
• Contact Information: Name, email, and message content when you contact our support team
• Reviews: Product reviews and ratings you submit on our platform

1.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on site, links clicked, and search queries
• Location Data: General geographic location based on IP address (country/city level only)
• Cookies: Small files stored on your device to remember preferences and improve functionality (see Section 4)

1.3 Information from Third Parties

• Payment Processors: Transaction confirmation data from Stripe and PayPal
• Analytics Providers: Aggregated usage statistics from Google Analytics
• Social Media: Basic profile data if you choose to log in via social accounts

We use the information we collect for the following purposes:

Arb Digital does not sell, rent, or trade your personal information to any third party. We share data only in the following limited, necessary circumstances:

• Payment Processors (Stripe, PayPal): To securely process your payment transactions
• Shipping Carriers: Name and delivery address shared with carriers to fulfill your orders from our USA warehouse
• Analytics Providers (Google Analytics): Anonymized usage data to improve our website performance
• Email Service Providers: Email address to send order confirmations, tracking updates, and support responses
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In the event of a merger, acquisition, or sale of Arbsbuy LLC — you will be notified

Arb Digital uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website performance. For full details, please see our Cookie Policy.

Types of Cookies We Use

You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Note that disabling essential cookies may affect website functionality.

Arb Digital implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted using SSL/TLS technology
• Secure Payment Processing: Payment data is processed by PCI-DSS compliant processors (Stripe, PayPal) — your card details are never stored on our servers
• Access Controls: Strict internal access controls limit who can access your personal data
• Regular Security Audits: We regularly review and update our security practices
• Firewall Protection: Our systems are protected by advanced firewalls and malware protection

We retain your personal information only for as long as necessary to fulfill the purposes described in this Arb Digital privacy policy, or as required by applicable law:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Order Records: Retained for 7 years as required by U.S. tax and business regulations
• Communication Records: Retained for 2 years for quality assurance and legal compliance
• Marketing Data: Retained until you unsubscribe or request deletion
• Analytics Data: Anonymized and retained for up to 26 months in Google Analytics

You may request deletion of your personal data at any time by contacting us at support@arbsbuy.com. We will process deletion requests within 30 days, subject to any legal retention obligations.

As a customer of Arb Digital, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@arbsbuy.com:

Our website integrates with the following trusted third-party services to provide you with a safe, functional shopping experience:

Our website may contain links to third-party websites. Arbsbuy LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit.

Arb Digital is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@arbsbuy.com and we will promptly delete such information from our systems.

Arbsbuy LLC may update this Arb Digital privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify registered users via email for significant changes
• Display a prominent notice on our website where appropriate

Your continued use of Arb Digital after any policy update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

• Cookie Policy — detailed information about cookies we use
• Terms & Conditions — our complete terms of service
• Shipping Policy — delivery and shipping information
• Returns & Refunds Policy — how to return items and get refunds