Arbsbuy LLC — Privacy Policy

Effective Date: 22nd November, 2025

At Arbsbuy LLC, we value your privacy and trust. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website (https://arbsbuy.com), make purchases, or interact with our services.

By using our website or services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

We collect personal and non-personal information to provide a secure and seamless shopping experience.

Personal Information

• Name, email address, phone number
• Billing and shipping addresses
• Order history and product preferences
• Interactions such as messages or support requests

Payment Information

• Processed via secure gateways (PayPal, Stripe, etc.)
• We do not store full credit/debit card details

Technical & Usage Data

• IP address, browser type, device information
• Cookies, analytics, and tracking pixels
• Session behavior and browsing activity

Communication Data

• Emails, chats, and phone interactions with our support team

Dropshipping & International Orders

• For items shipped by third-party suppliers or from Pakistan (gemstones), we collect shipping and customs-related data
• Used only for fulfillment and delivery accuracy

2. How We Use Your Information

We use your information for:

• Order Fulfillment: Processing, shipping, tracking, and communication
• Customer Support: Resolving inquiries and returns
• Marketing: Sending promotions only if you opted in (unsubscribe anytime)
• Website Improvement: Enhancing performance, usability, and security
• Fraud Prevention: Detecting suspicious activities and ensuring secure transactions
• Supplier & Courier Coordination: Sharing necessary information only to fulfill your order

3. Data Security

We use industry-standard security measures to protect your personal data:

• SSL encryption on all data transmissions
• Secure hosting and restricted data access
• Regular monitoring and security updates

No online platform is 100% secure. Please protect your account and use strong passwords.

4. Sharing Your Information

Arbsbuy LLC does not sell or rent your data. We share information only when necessary:

Service Providers

• Payment processors
• Shipping carriers and logistics partners
• Email and analytics providers

Legal Requirements

• Government requests, court orders, or legal compliance

Business Transfers

• In case of mergers, acquisitions, or restructuring

Dropshipping & Gemstone Orders

• Data is shared only with verified suppliers for shipment and customs purposes
• Suppliers receive only the information needed to fulfill your order

5. Cookies & Tracking Technologies

We use cookies and tracking tools to:

• Improve website performance
• Remember user preferences
• Analyze traffic patterns
• Display relevant offers

You may disable cookies in your browser, but some features may not function properly.

6. Third-Party Links

Our website may contain links to external sites. Arbsbuy LLC is not responsible for the privacy practices or content of those websites. Always review their privacy policies before sharing personal information.

7. Data Retention

We retain personal information only as long as necessary to:

• Process orders and deliver services
• Comply with legal obligations
• Prevent fraud and maintain security
• Resolve disputes

You may request account deletion at any time. Some information may still be retained for tax, legal, or fraud-prevention purposes.

8. Your Rights & Choices

Depending on your location (GDPR, CCPA, etc.), you may have rights to:

• Access your personal data
• Request corrections or updates
• Request deletion (unless restricted by law)
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact support@arbsbuy.com. Identity verification may be required.

9. Children’s Privacy

• Our site is not intended for children under the age of 13.
• We do not knowingly collect data from children.
• If discovered, such data will be deleted immediately.

10. International Data Transfers

If you access our website from outside the U.S., your information may be transferred and stored on servers in the United States. By using our services, you consent to such data transfers.

11. Related Policies

This Privacy Policy works together with the following documents:

• Terms & Conditions
• Shipping Policy
• Returns & Refunds Policy

12. Updates to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in laws, technology, or our business practices. All changes take effect upon posting. Please review periodically.

13. Contact Information