Arbsbuy LLC — Accessibility Policy

Effective Date: 22nd November, 2025

Arbsbuy LLC is committed to making our website accessible to everyone, including people with disabilities. We strive to meet or exceed international accessibility standards so customers of all abilities can browse, shop, and manage their accounts with confidence and independence.

1. Scope

This Accessibility Policy applies to https://arbsbuy.com and its subpages, customer-facing applications, storefront content, product pages, checkout flows, and documentation published by Arbsbuy LLC. It covers the visual, auditory, motor, and cognitive accessibility needs of our users.

2. Standards & Guidelines

We design and test our website with the following standards in mind:

• WCAG 2.1 (Level AA) — Web Content Accessibility Guidelines preferred target.
• ARIA — Accessible Rich Internet Applications techniques for dynamic content.
• ADA best practices — U.S. Americans with Disabilities Act accessibility guidance.
• Section 508 considerations for assistive technology compatibility.

3. What We Do to Improve Accessibility

Arbsbuy takes a proactive approach to accessibility through design, development, and testing:

• Use semantic HTML and proper heading structure for screen readers.
• Ensure adequate color contrast for text, buttons, and interactive elements.
• Provide keyboard-navigable interfaces (tab order, focus states).
• Include meaningful alt attributes for product and marketing images.
• Use ARIA roles and attributes where necessary for dynamic components.
• Test pages with automated tools and manual assistive-technology testing (screen readers, keyboard-only navigation).
• Design responsive layouts that work well on all devices and magnification levels.
• Write clear copy and concise instructions to reduce cognitive load.

4. Known Limitations

While we continuously work to improve accessibility, some third-party content or legacy elements may not fully meet our standards. Known limitations may include:

• Third-party widgets or embedded content that do not expose full ARIA support.
• Some PDF or downloadable files that have not been fully tagged for accessibility.
• Older product images that may lack complete descriptive alt text.

Note: We prioritize remediation of limitations based on customer impact. If you encounter a specific accessibility issue, please report it (see contact section below) and we will address it promptly.

5. Accessibility Features & How to Use Them

• Keyboard Navigation: Use the Tab key to move focus through links, form elements, and buttons. Shift + Tab moves focus backward.
• Skip to Content: Our pages include “skip links” to jump directly to main content (where supported by your browser).
• Readable Fonts & Sizes: Text uses scalable units and respects browser zoom settings; you can increase font size without layout breakage.
• High Contrast: Text and UI elements are designed with contrast ratios that meet WCAG AA where applicable.
• Alt Text for Images: Product and content images include descriptive alt text. If alt text is missing, please notify us.
• Accessible Forms: Form fields include labels and accessible error messaging.

6. Accessibility Testing & Quality Assurance

We combine automated and manual testing to maintain accessibility:

• Automated scans (axe, Lighthouse) on key site flows.
• Manual review by developers and QA engineers using NVDA, VoiceOver, and JAWS.
• Keyboard-only and high-contrast checks for interactive components.
• Periodic audits whenever major UI/UX updates are deployed.

7. Third-Party Content & Vendors

Some site elements are provided by third-party vendors (payment gateways, embedded widgets, analytics). We require vendors to follow accessibility best practices and review their implementations before deployment. Where third-party tools do not meet our standards, we either configure alternatives or provide compensating accessibility features.

8. How to Report an Accessibility Issue

If you experience an accessibility problem, please tell us so we can investigate and fix it. Provide as much information as possible (page URL, your device and browser, assistive technology used, and a short description of the problem).

9. Reasonable Accommodations

If you need assistance completing an order or accessing content, our support team can help with reasonable accommodations, such as placing an order by phone, providing alternative formats for documents, or walking you through checkout. Contact us at the details above and we will work with you to complete your request.

10. Legal Notice & Accessibility Commitment

Arbsbuy LLC strives to make our services accessible and will continue to improve our site. This Accessibility Policy does not alter the terms of any other agreement and is not a guarantee that everyone will be free of all accessibility barriers. We follow WCAG 2.1 Level AA as our target standard and will update this policy and our site practices as standards evolve.

11. Updates to This Policy

We review and update this Accessibility Policy periodically. Changes take effect immediately upon posting. The date at the top of this page indicates when this policy was last updated.

12. Contact Information