Arbsbuy LLC — Gemstone Authenticity Guarantee

Effective Date: 22nd November, 2025

At Arbsbuy LLC, we take pride in offering 100% natural, genuine, and accurately graded gemstones. Every gemstone we sell undergoes strict verification, expert evaluation, and professional documentation to ensure it meets global industry standards.

1. What “Authenticity Guarantee” Means

Every gemstone purchased from Arbsbuy LLC is guaranteed to be:

• 100% Natural — sourced from authentic mines
• Accurately represented — correct carat weight, clarity, color
• Professionally inspected before shipment
• Ethically sourced from trusted suppliers
• Certified (when applicable)

We do not sell lab-grown, glass-filled, imitation, synthetic, heated-only stones without disclosure.

2. Professional Certification Included

Many gemstones include:

• A5 Print Certificate Card
• Digital Certificate (PDF/JPEG)
• Origin & treatment information
• Weight, dimensions & clarity details

When certification is included, it will always be mentioned on the product page.

Accepted Types of Certification

• Arbsbuy LLC In-House Gemologist Reports
• Local Certification Labs (Pakistan-based)
• Digital Documentation for International Customers

3. Multi-Step Gemstone Verification Process

Our gemstone verification process includes:

3.1 Visual Inspection

• Surface quality
• Color consistency
• Natural inclusions
• Transparency

3.2 Measurement & Weight Testing

• Carat weight confirmation
• Dimension measurement
• Shape verification

3.3 Magnification Examination

• Inclusions, fractures & natural fingerprint evaluation
• Check for synthetic growth patterns
• Identification of heat or chemical treatments

3.4 Authenticity Cross-Check

• Comparing reference data for natural patterns
• Confirming origin (Swat, Hunza, Skardu, Africa, etc.)

4. Transparency of Treatment Disclosure

We believe in 100% transparency. If a gemstone has undergone any treatment, such as:

• Heat treatment
• Oil treatment
• Irradiation
• Glass filling

It will be clearly disclosed on the product page.

We NEVER sell:

• Glass-filled stones marked as natural
• Synthetic stones marked as natural
• Lab-grown stones without disclosure
• Dyed or artificially enhanced stones without disclosure

5. Ethical & Responsible Sourcing

• No conflict stones
• No unethical labor practices
• Verified mine-to-market supply chains
• Transparent sourcing from Pakistan and global suppliers

We carefully vet suppliers to ensure ethical and responsible mining practices.

6. Return Policy for Gemstones

We accept gemstone returns only if the item is:

• Damaged on arrival
• Incorrect or misrepresented
• Defective
• Accompanied by original certificate and packaging

Change-of-mind returns are not accepted for gemstones due to customs processes and authenticity chain-of-custody concerns.

7. What to Expect Inside Your Gemstone Package

Each gemstone package includes:

• Secure gemstone box or pouch
• Authentication certificate (if applicable)
• Gemstone care instructions
• Order invoice

8. Authenticity Verification By Customers

You may verify your gemstone’s authenticity by:

• Taking it to a gemologist or local lab
• Using magnification tools (10x loupe)
• Cross-checking certificate details
• Comparing natural inclusion patterns

9. Our Commitment to Trust

Arbsbuy LLC’s gemstone business operates on honesty, authenticity, and transparency. We guarantee that all gemstones sold by us follow global standards of identification and classification.

10. Contact Information