Effective Date: 1st October, 2025
At Arbsbuy LLC, we are dedicated to ensuring a smooth, transparent, and reliable shipping experience for every customer worldwide. Please review our shipping policy carefully to understand how we handle order processing, delivery times, and tracking procedures.
1. Order Processing Time
Once an order is placed, our fulfillment team processes it within 1–3 business days. During this period, we verify order details, perform quality checks, and prepare your items for shipment. Orders placed on weekends or public holidays will be processed on the next business day. Please note that high order volumes or unforeseen events may occasionally extend processing times.
2. Shipping Destinations
We proudly offer worldwide shipping, with a primary focus on:
- United States – Free Shipping (Standard)
- Canada – Shipping fees apply
- Europe – Shipping fees apply
- Other international destinations – Shipping availability and charges vary
If you are unsure whether we deliver to your country, please contact us at support@arbsbuy.com before placing your order.
3. Shipping Methods & Delivery Times
We partner with reliable global couriers to ensure safe and timely delivery. Estimated delivery times are:
- United States: 3–7 business days (Free Shipping)
- Canada & European countries: 7–15 business days (Shipping fees apply)
- Other international destinations: 7–15 business days (Shipping fees apply)
Delivery times may vary depending on customs clearance, local postal efficiency, or unexpected delays.
4. Shipping Fees
- United States: Free shipping on all orders.
- Canada & Europe: Shipping fees are calculated at checkout based on destination and order weight.
- Other international destinations: Shipping costs vary by country and will be displayed at checkout.
Please note: Customers are responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.
5. Tracking Information
Once your order is shipped, a tracking number will be sent to your registered email. You can use it to monitor your shipment status. Please allow 24–48 hours for tracking information to update. If you do not receive a tracking number within five business days, contact support@arbsbuy.com for assistance.
6. Customs, Duties, and Taxes
International orders (outside the U.S.) may be subject to customs duties, taxes, or import fees by the destination country. These costs are not included in product prices or shipping fees. We recommend checking your country’s customs regulations before placing an order.
7. Delayed or Lost Shipments
Although we strive for timely delivery, delays may occur due to customs, carrier issues, weather, or holidays. If your package has not arrived within the estimated timeframe:
- Review your tracking updates.
- Allow additional time during peak seasons.
- Contact support@arbsbuy.com if the order remains undelivered.
If a shipment is confirmed lost, we will offer a replacement or full refund.
8. Incorrect Addresses & Failed Deliveries
Customers are responsible for providing accurate shipping details. If an address is incorrect or incomplete, the order may be returned or fail to deliver.
- Returned packages may be reshipped (additional charges may apply).
- Refunds will exclude original shipping fees.
Please double-check your address before completing checkout.
9. Split Shipments
For faster fulfillment, some orders may be shipped in multiple packages based on product availability or warehouse location. Separate tracking details will be provided for each shipment.
10. Shipping Restrictions
Certain items may not be eligible for international delivery due to carrier or customs limitations. If we are unable to ship an item to your destination, you will be promptly notified, and a full refund will be issued.
11. Contact Information
For any shipping or delivery-related inquiries, please reach out to:
📧 Email: support@arbsbuy.com
📞 Phone: +1 (904) 668-5277
We appreciate your trust in Arbsbuy LLC and look forward to delivering your order safely and on time.